It is the responsibility of the named person on the booking form to acknowledge, and accept responsibility for all booking conditions, including all payments due by specified dates. By completing the booking form and paying a booking fee, you accept that you are entering into a contract and you agree to be bound by these conditions.
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CANCELLATION FEES:
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If the Client cancels within 4 weeks of the event date, the deposit is non-refundable. If the Makeup Artist must cancel the agreement due to unforeseen circumstances (e.g., illness or emergency), a full refund of the deposit and any additional payments will be provided to the Client.
Every effort will be made to reschedule the appointment.
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RESCEDULLING:
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In the unfortunate case where you have to postpone your wedding date please let me know as soon as possible so that I can check my availability, I will work with you the best of my ability to try and move your booking.
If I am unavailable on your new date I am more than happy to help you find a replacement makeup artist. Booking fees in this situation are unfortunately non refundable and this also applies to any work already carried out. If you paid your final payment before you postponed then this will be refunded.
If you have to change your wedding date to another year a supplement may be applicable to bring inline with price increases for the year.
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FAILURE TO APPEAR​:
If the Client fails to appear at the scheduled time for the makeup appointment, the Makeup Artist reserves the right to retain the full amount paid. In such cases, no refunds will be issued.
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PAYMENT FOR MAKEUP TRIAL (IF APPLICABLE):​
The fee for a makeup trial, if included in the package, is non-refundable. The Client is responsible for payment, even if the makeup trial is not utilized.
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​TRIALS:
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Although a trial is not compulsory it is highly recommended to attend a makeup trial in the lead up to your wedding date. Trial appointments will be arranged after booking fee is paid to hold your wedding date.
The trial will be held at my makeup studio based in Berkshire.
If you have decided not to have a trial, I cannot accept responsibility if a chosen style or look does not work on the wedding day or there are circumstances where there is a mismatch in styles, approach, or expectations and a refund on the wedding day will not be offered. Cancellation fees are applicable if you cancel your appointment within 24 hours of the appointment time or do not show up for your appointment.
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BOOKING FEE & PAYMENTS:
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Due to high demand a non-refundable booking fee of £100 is required to confirm your bridal booking. Once received, this will guarantee my availability on the agreed date and time for your wedding makeup service. Without this your wedding date is not secured. The booking fee will be deducted from the final amount due. Your remaining balance is due 30 days before the wedding date.
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POSTPONEMENTS/CANCELLATIONS:
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If the wedding is postponed or rescheduled the balance paid can be carried over to new date (dependant on availability). All payments towards the new date are non refundable should the new date be cancelled or postponed again.
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ILLNESS/EMERGENCY COVER:
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In the event of illness, injury or personal emergency, I will endeavour to find a replacement Makeup Artist. Full trial notes and any relevant pictures will be given to the replacement makeup artist to enable them to recreate the look from the trial (if applicable). In the unlikely event that a replacement cannot be found a full refund of balance paid will be given including booking fee but excludes any trial payments for services already carried out.
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TRAVEL:
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All travel will be charged at 65p per mile. This will be calculated on the distance travelled to and from the location of the bridal party and my postcode. Any parking, toll, congestion charge and/or accommodation costs incurred will be added to your final balance.
Any venue over 2 hours drive will require accommodation the night before to ensure my arrival on time. Any outstanding travel expenses are to be paid in full on the day if they have not been included in the final payment.
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PATCH TEST:
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​I would highly recommend conducting a patch test to minimize the risk of an allergic reaction to the makeup products used during the makeup application process. A patch test involves applying a small amount of the makeup product(s) on a discreet area of the skin, typically behind the ear or on the wrist, to assess the Client's skin's sensitivity to the product(s).
Client Acknowledgment and Consent:
I understand the importance of the patch test in identifying potential skin sensitivities and allergic reactions to makeup products. I agree to undergo a patch test prior to the event date to ensure my skin's compatibility with the selected makeup products. The patch test will be conducted at a mutually agreed-upon date and time, in consultation with the Makeup Artist. I understand that if any adverse reactions or sensitivities occur as a result of the patch test, I will inform the Makeup Artist immediately, and further steps will be taken to address these concerns. I acknowledge that it is my responsibility to keep the Makeup Artist informed of any changes to my skin conditions or allergies that may occur after the patch test and before the event date.
Patch Test Results
The results of the patch test will guide the Makeup Artist in selecting and customizing makeup products for the event to minimize the risk of skin reactions. If any issues or concerns arise from the patch test, the Makeup Artist and I will work together to find suitable alternatives or make necessary adjustments.
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